A little slow on shipping.
But otherwise it is a legitimate site.
I ordered a turn out sheet from Texan Saddles and as this was done online selected the size needed from the online button. When I received the order confirmation it recorded all the item details with no mention of size. I had selected 78 from the online site and a 74 was shipped to me. I contacted customer service and they told me that there were no returns accepted for a size discrepancy. I have not even taken the sheet out of the box as the minute I saw the wrong size I contacted customer service. I have purchased multiple items online from Chewy and other sites and have never experienced a situation when a customer service rep. would refuse to take care of an issue.
I love this product. It’s the only thing that works around my house and keeps fleas and ticks off my animals and I know it does not have any horse chemicals and it’s very hard to find
Got what I wanted in a timely manner the price is fair. Great job.
The riser pad is helping lift the back of the saddle to assist my jumping position.
It is beautiful saddle and everyone that has seen it likes it.
I have been looking for something to keep
My horses ears warm - this was amazing! Did the trick and stayed on!!
Texan Saddles was one of the few places in the US that carried this excellent hoof product, which my farrier recommends for horses with very dry hooves. Excellent service and shipping in a well-packed box that wasn't any bigger than it needed to be for less waste. Thanks!
#25441: Showman™ stainless steel bit with fully engraved with open heart on 8
Very disappointed and that there's no way to secure the Cover without putting a halter on the Horse in the field. Also disappointed that I have not heard back from people in customer service about returning the item.
I’m in Connecticut and we had a cold snap and I have Saddlebreds and the bakers seems to fit them the absolute best! However I couldn’t find the sizes I needed in such a short notice so I went on this massive google search, and came across Texan Saddles! All I can say is wow! Your company had the size got them to me in such a short time frame and our babies were nice and warm just in time for the cold weather! Talk about excellent customer satisfaction, along with such a great product! 🌟🤩🌟
12" DOUBLE T Rough Out Barrel style saddle with Cheetah Printed Inlay
I ordered a rope halter and was not informed by the website that it was out of stock. Days after ordering i received an email stating so. I was instructed to choose another. After SETTLING for a less desired product, i was then notified that I owed $3 for the difference between the two halters. Much time was wasted while i had reluctantly paid the difference and was still being asked to pay the envoice. I am in business for myself and would never charge more for a replacement item, in the instance that I could not provide the original item. You lost a customer over the sake of a few bucks. The only good thing I can say is, after all this, it did arrive before Christmas.
18 days later still no response, maybe no one works there???
These 4 inch bell brass stirrups I got from texansaddles are cheaply made and looks terrible I’ve emailed but haven’t gotten anything back, I wanted the 5 inch ones but after ordering and saying they were going to shipped they were out of stock.
I received completely different spurs, the price was adjusted accordingly but no notification nor response from the vendor. It’s only been 24h but I’d appreciate a response so that I can return the wrong spurs and get the right ones if they are available.
This collar is perfect for my MFT mare when trail riding. It's not a big heavy thing but keeps saddle on and gives her freedom of movement. The basket stamp matches my saddle very well.
This saddle looks like it was built by an autistic chimpanzee. Seriously, don't you guys care about the quality of the products that you sell?
I love that there is several ways to adjust this halter to help it fit the horse better. It fits my 9 month old friesian perfect and will fit him for a while.
