I'VE BEEN TRYING TO EXCHANGE PART OF MY ORDER FOR OVER 3 WEEKS AND STILL HAVEN'T MADE ANY PROGRESS. I WILL NOT RECOMMEND THIS COMPANY!! ZERO STARS
I'm asked how to initiate a return because I no longer need the Billets. I have not received a return label or any response at all. It's been 5 days.
I like the ease of getting it on the hoof. My concern is that the sock part will not hold up well. It sticks to edges of the Velcro fastener and tears up the sock part. I might suggest using a different way to hold the sock around the leg.
I'm so glad I got this for my mini. I was worried that the holes would be too big for his little hooves but they're not and this is perfect. He loves it.
This is the 2nd time I have ordered from Texan Saddles. Thave fast, reasonable shipping and have plenty of colors to choose from.
I'm really unhappy with my saddle. I ordered a 15" seat and you guys sent me a 14" seat, which I do not fit in. I tried to find a phone number on your website to call your company but never could find one. I left an email about the situation, but never heard back from it either. So now I have a nice new saddle I'm going to have to sell because it's too small for me. It's really heartbreaking because the saddle truly is beautiful.
Good shipping, packed with care. I saw the made in India label and knew sizing might be diff, (this site advertises US goods). For teaching student driving at my barn (not for shows) this new black leather is good, now soaking in oil for stiffness. Much safer than an economical EBay vintage one. Sized to my small pony just as the measurments state in the picture. Except the bridle, crap!, blinders are set painfully wrong, the length to the bit is too short for a pony or mini horse head, but I have another black pony bridle w/o blinders in my tack room to modify. This is a such a pleasant score for me! Thanks.
I was charged and the Duratote box was never shipped, nor received. TexanSaddles has not resolved the situation. Beware ordering from them.
Probably my fault but I need a much thinner pad to raise the back of my saddle. This is a fine pad but MUCH too thick for my purpose
I have other hay feeder balls, and this one is the most difficult to close.
Halter was delivered perfectly but simply didn’t last. It broke after one hour on the horse. Snap broke off. We ordered two yearling halters as well. Used one that lasted one day and then also broke. They look beautiful but seem to be a bit weak. Haven’t used the other yearling halter as of yet, concerned that it to will break. Horses are all turned out in beautiful paddocks and we’ve never experienced this before. Could be just bad luck.
I was shocked how fast my item got here! Good for the price
I was SO excited to receive this bag! I saw in the description that the bag would not match the photos exactly and I understood that. I did however expect my bag to at least have some spots. The bag I revived is plain white with 0 spots on either side. I am so disappointed and I haven’t heard back about a possible exchange.
I gave the the saddle a 3 because one it's not a true 16 in seat and 2 the gullet does not measure 7 in like it is advertised , however I do like the looks of the saddle I just wish that it came in a true 16 in to a 16.5 in seat
I needed an easy way to hang my blankets. I wanted to get to them easily, and keep them from being thrown onto any horizontal surface. I need to be able to dry them as well. These blanket hangers are strong enough to put two blankets on if I need to, but best of all I can swing them out of the way when I'm not using it.

