What Our Customers Say
Shipping & Delivery
Yes, we ship nationwide (The United States) for FREE! We do offer Priority shipping for a small additional fee at the checkout if you'd like to receive your order more quickly.
When your item is shipped you will receive an email with your Tracking # in it. From there you can track all the updates to your order.
You get our standard shipping completely free.
Or if you'd like to pay a small fee for faster delivery you can upgrade to Priority Shipping in the checkout.
If you are ordering something large like a Saddle, No. Large items must ship freight and they will not be accepted for delivery at your P.O. Box and may cause delays.
Please provide a physical mailing address for orders to ensure there are no delays with delivery issues.
It depends on where you are. Most customers receive their order within 5-7 Business days after placing the order. You can see a detailed map of Shipping Estimates here.
We normally process orders and have them shipped out to you within 24 hours, however, with Covid we have been extremely short staffed and sometimes it can take 1-3 Business days to process the orders in our warehouse.
We promise we are working as hard and fast as we can to get your products in your hands!
Returns & Orders
We Accept all major credit cards such as Visa, American Express, Discover, and Mastercard.
We also accept
If you'd like to cancel your order please email firstname.lastname@example.org as soon as possible. In order to successfully cancel your order it must not be processed yet so act quickly!
On certain Western and English saddles there is a warranty on the Tree of the saddle. This is covered in regular use of the saddle.
For certain Roping Saddles there is an additional manufacturers warranty related to roping.
It does not cover damages due to commercial, misuse accidental, or alteration.